Interestingly enough...

Mr. Emerson,

I have read your exchange of e-mails with Steve and wanted to add my own
comments, since I am responsible for fulfilling orders.

Although the current version of the CAPN is Version 8.2, this is not a
second release of Version 8 to the public. Version 8 is so new in release
that the dealers have not received their information packets about the new
version as of yet. It has only been shipping for a couple of weeks. Since
it is being shipped to everyone who purchased an upgrade, or an original
CAPN after January 1, it will take some time to get it out to everyone to
whom it is owed. We suggested that you call the CAPN (Nautical
Technologies) directly to speed up that process -- but if you do nothing,
your upgrade will be sent to you within the next two weeks.

--

Pamela House

SeaTech Systems
Computerized Navigation & Communication
Sales: 800.444.2581 Support: 281.334.1174
Fax: 281.334.3320 www.sea-tech.com


- - -

In the end, I still consider SeaTech's necktie well and truly trod upon, their feet to be filled with self-inflicted gunshot holes, and what comes around will certainly go around when I contact Nautical Technologies, but at least someone was awake and thinking.

Rick Emerson
S/V One With The Wind, Baba 35

Richard B. Emerson wrote:

> Sigh... at one point the guy seemed pretty reasonable but somewhere
> along the line he seems to have begun to believe his own press
> releases and become a legend in his own mind.
> The question now is do I try to salvage things by beating on NT for
> V8.x, in hopes it clears the problem (which it might, but we all know
> new major revs come with their own surprises - out of the frying pan
> and into the fire, and all that), or just take my lumps? I'm feeling
> just pervese enough to gripe to NT (whose own track record for
> listening first and answering afterwards is less than stellar) about
> this rep.
> Either way, since Cap'n is going to insist on using their massaged
> charts and not NOAA's raw files, I won't come out with what I want:
> free charts (at the cost of doing the d/l's and conversions -
> TINSTAAFL). Life is too short to spend it on the ignorant and
> uncooperative so at some point I'll just have to cut my losses and
> move on.
>
> Rick Emerson
> S/V One With The Wind, Baba 35
>



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Received on Thu Jun 02 08:23:04 2005